AV and Low Voltage Services
Standardized practices. Unrivalled results.
Our staff is continually trained on the latest industry trends and products in order to deliver a wide variety of first-class services. Through our wide-reaching capabilities we offer technology solutions entirely tailored to your needs.
Project Specification
Once we’ve undergone that original needs analysis we’ll document it to include your specific budget qualifications and performance expectations. The initial design proposal outlines the subsystems you want to include in your home in an easy-to-follow room by room format. We go in-depth to outline the features and functionality for each room when it comes to lighting, audio, video and networking solutions in your Denver or Cherry Creek, CO area home. For example, we’ll document which rooms should have Wi-Fi coverage, the different shading models you may want to include in each and connect all of your devices to a Control4 system. After presenting the project specification, we’ll integrate any of your feedback before proceeding to the project design.
Design & Engineering
We take the approved project specifications and interpret them with exacting detail to match all of the capabilities and functionality you expect. At this stage we’ll outline hardware model numbers and prices as well as all the labor needed to execute the job. Backed with Computed Aided Design (CAD) technology and project drawings, our engineering team crafts a comprehensive plan for all technicians and trade partners to follow. These include vital information on low-voltage wiring, looping and grouping of lighting loads, engineering schematics, rack elevations and keypad specifications.
Lighting Design
The goal of a professional lighting design is to achieve the right mood in each room of your property. It all starts with that initial needs intake to find out what activities you want to accomplish. Then it’s up to our experts to craft a layered lighting design by selecting the right fixtures and loads. For example, we’ll use ceiling fixtures for overhead lighting, sconces for accent lighting and down lighting in cabinets or tables for specific tasks. We then group your fixtures within dedicated loads for greater control. For example, an “Artwork” load controls all the fixtures geared at showing off the pieces of art in a specific room from one switch or dimmer.
Project Management
Coordinating the completion of our smart technology projects requires active project management from our staff to ensure protocols are met, design plans are followed and that any as-built documentation is updated whenever new work orders or changes occur. Since different groups may be working on security, AV and lighting subsystems separately it’s important to have a dedicated project manager in charge of bringing them all together. Our project managers oversee and communicate with technicians, contractors and subcontractors to ensure they’re following the project design and staying within schedule.
Wire Installation
Low-voltage wiring serves as the foundation behind all our integrated technology projects. As part of our project designs we integrate the fiber and copper wiring needed to support any AV, security, networking, lighting and surveillance capabilities. Our wiring infrastructure accommodates all current system requirements and allows for future technology upgrades in the future. Not only do we take great care to choose the appropriate wire for each application, but we meticulously organize our racks for easy maintenance and upgrades. Different solutions are available for new construction or retrofits of an existing space.
Implementation
After the engineering plans are complete, it’s time for the installation to take place. We start with the initial conduit, low-voltage wiring and enclosures. Then our team will install all equipment including displays, keypads and speakers as laid in the original plans. Our staff has multiple certifications needed to know the unique installation requirements for all our manufacturers. They follow the exact design approved by you or your team to deliver an intuitive and reliable system that matches your performance expectations.
Programming
No project is complete without the programming and system configuration needed to create a platform that brings all your technology together. Reliable programming serves as a universal language between your lighting, audio, video, security and more. Each one of our programmers brings their technical expertise to create an effortless control experience via touch screens, keypads, remotes and smart devices. Every job is unique so we will tailor your system interfaces to match your project’s capabilities and desired functionality.
Performance Calibration
Expert calibration is required to achieve the full potential of your AV equipment. We follow an established process using state-of-the-art microphones and measuring tools to find the ideal speaker setup and layout for the room. Our solutions result in better imaging, a more accurate soundstage and fuller bass response. Relying on expert certifications, our technicians will also optimize your video performance by adjusting balance, contrast and sharpness to match your room requirements as well as your desired application and functionality.
Maintenance & Support
We offer world-class service for all our projects in the form of ongoing maintenance and support to resolve any issues quickly and efficiently. All technology experiences some wear and tear so we constantly fine-tune your system to ensure it meets all your performance and functionality standards. We offer service plans tailored to your project which include 24/7 remote system management, tech support, priority response time and yearly on-site tech reviews. We’ll also serve as your technology advisor and let you know when we hear of new technology that may enhance your system performance.
Renovation & Remodeling
Explore smart technology solutions for residential and commercial renovation or remodeling projects. These allow you to update your existing infrastructure without having to start from scratch or tear down any walls. You can easily incorporate wireless shading, lighting and audio video solutions that enhance your everyday activities without requiring a lengthy and intrusive installation processes. Our staff is trained on the particular challenges associated with the design and implementation of retrofit solutions and based on your needs analysis intake, they’ll craft a system that integrates seamlessly with your existing decor and technology.
Frequently Asked Questions
What does a low voltage contractor do?
A low voltage contractor installs the wiring and systems that run below standard household line voltage. In a home that means structured network cabling, speaker and audio wiring, video distribution, lighting control wiring, shade wiring, security cameras, door stations and the racks and power that support them. The work usually starts before drywall and finishes after the interior is complete.
What does ESC do on a project?
We handle project specification, design and engineering, lighting design, project management, wire installation, implementation, programming, performance calibration, and ongoing maintenance and support. That covers the whole path from plans to a finished, tuned system.
Do you work with builders and architects?
Yes. We work directly with custom builders, architects and interior designers, and we prefer to be involved during design so wiring, keypad locations, speaker placement and rack space are planned rather than retrofitted.
Which brands does ESC install?
We are a Lutron Diamond Dealer and also install Ketra, Control4, Savant, Crestron, Josh.ai, Sonos and Samsung, among others. Electronic Services and Concierge has been named to the CE Pro Top 100 and has received the Control4 Circle of Excellence.
Can you take over a system someone else installed?
Often, yes. We assess what is in place, document how it was programmed and identify what can be kept. Some systems can be updated and supported as they are; others are better replaced. We tell you which before any work starts.
What areas does ESC serve?
We serve the Denver metro area, including Lakewood, Cherry Hills Village, Cherry Creek, Washington Park, Greenwood Village, Lone Tree, Littleton and Highlands Ranch, plus Summit County, Breckenridge, Silverthorne and Vail. Our office is at 608 Garrison Street Unit G, Lakewood, CO 80215, open 8am to 4pm Monday through Friday.
